Delivery of Industry First Innovation
“I engaged Simon, and his team from it-connects, to take our concept of using video technology to support our customer experience in our workshops through to reality. The Audi Cam initiative was a ground breaking customer innovation for Audi, and one not seen before in the industry.
Simon’s team managed the whole project cycle with unparalleled energy, innovation and expertise. They listened, challenged and ‘just made it happen’.
From an idea on a flip chart to being operational in 128 Audi Centres around the UK in just ten months says it all.”
Dominic Elms, Head of Aftersales, Audi UK