Audi Cam was a great project to roll out to the Audi Dealer Network, with a great mix of interesting and practical elements. It is always challenging to integrate a new process into a busy workplace that involves both technology and a requirement of skills from the staff involved, but this project was great fun, contemporary, even ground breaking and with a strong business case.
Posts tagged ‘Audi Cam’
New Audi Cam brings servicing to the small screen
Pioneering Audi Cam service enables customers to see and hear about necessary repair work and to authorise it all via mobile phone or PC.
- World first for a car maker - Audi Cam service now rolled out across all UK Audi Centres
- Hand-held camera produces narrated film clips that are embedded in customer-specific PIN-protected web page that is emailed to the customer
- Page includes video and audio commentary, VAT-inclusive pricing for each job, personal technician and service team profiles and action buttons for automatic authorisation of work