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Posts tagged ‘Process Improvement’

Filming at Tetbury

Well, what could go wrong? Two days at a retailer providing technical support to a production team from TwoFour Productions, one of the largest independent production companies in the UK, creating an internal comms video in the use of video technology in the aftersales department; enter Adam Kelly. Read more

Systems Roll Out

In 2008, a Volkswagen Group approached Simon requesting that he bid to tackle the national implementation of their new after-sales system. The system was to be used by over 10,000 people in their retailer network; a network with over 720 different locations in the UK from as far afield as the Shetlands to the Channel Islands. Read more